Digital Business Transformation Services Director
ValGenesis
- Lisboa
- 44.900-54.900 € por ano
- Permanente
- Horário completo
- Liaise with the top players of the pharma and/or biopharma industry on the leadership, execution, and delivery of a wide range of digital business transformation projects in the areas of continued process verification (CPV), quality risk management (QRM), computer system validation (CSV)/ computer system assurance (CSA), equipment qualification and cleaning validation.
- Responsible for developing a strategy to implement transformational change which will enable the organization to enhance the delivery of services around digital business transformation, aiming to expand the value around the delivery of ValGenesis products
- Responsible for developing an operational approach to deliver the defined strategy, via a set of established methodologies and deliverables
- Responsible for disseminating digital business transformation strategy and operational vision across consulting organization, enabling a unified delivery approach across client portfolio
- Be recognized within the industry as a “best in class” consultancy service through participation in conferences to disseminate the ValGenesis brand, consultancy services offering, impact to customers, and innovation that the Consultancy team delivers to the industry.
- Promotes a customer-centric mindset across the organization and works with the consulting team and with all internal and external stakeholders to guarantee effective project delivery and ensure that all work is technically sound and meets the established contractual requirements.
- Contribute to the vision for digital business transformation services and provide service portfolio revision recommendations
- Be a key contributor to the pre-sales process to ensure that digital business transformation services match client needs
- Contribute to writing of project proposals to new and existing customers, based on the outcome of internal ideas and customer requests (including change orders)
- Foster a culture of excellent customer service, with dedicated customer assistance and a mindset of co-creation
- A Master’s degree in Biological Engineering, Chemical Engineering, Chemistry, or a similar degree (a PhD is a plus)
- ca. 15 years of experience in the pharmaceutical and or biopharmaceutical industry
- In-depth understanding of pharma and/or biopharma processes
- Extensive experience in the areas of process validation, cleaning validation, computer system validation, equipment qualification, or quality risk management
- Deep knowledge of pharma and biopharma regulatory ecosystem (cGMPs, ICH guidelines, other industry-relevant guidelines)
- Ability to demonstrate critical thinking in problem-solving and decision making
- Results-driven, team player, able to deal with multiple projects/tasks
- Autonomous, self-starter, and able to take ownership
- Proven track record of consensus building and conflict management in challenging situations
- Superior problem-solving skills, analytical and strategic thinking
- Strong technical writing skills
- Strong presentation, written, and spoken communication skills
- Proficiency in English (a must-have) and Fluency in Portuguese (preferred)
- Our customers’ success is our success. We keep the customer experience centered in our decisions, from product to marketing to sales to services to support. Life sciences companies exist to improve humanity’s quality of life, and we honor that mission.
- We work together. We communicate openly, support each other without reservation, and never hesitate to wear multiple hats to get the job done.
- We think big. Innovation is the heart of ValGenesis. That spirit drives product development as well as personal growth. We never stop aiming upward.
- We’re in it to win it. We’re on a path to becoming the number one intelligent validation platform in the market, and we won’t settle for anything less than being a market leader.