MAIN PURPOSERichemont is looking for a talented and highly motivated Product Specialist to join our enthusiastic and dynamic Omnichannel Content Foundations (OCF) team in Lisbon.As a Business Analyst / Configuration analyst you should have the ability to interpret brands and users' requirements and convey them into functional and technical specifications, but also to implement or modify features or data in a PIM/DAM SaaS Tool.You have a proven track record of rock-solid analytical skills and thrive on problem solving as you are responsible for understanding the business use cases and for translating these into tasks for their execution by product specialists or by yourself, using tool configuration.Your communication skills will help to ensure that the challenges and requirements are understood by the team and will participate in the solution developed by the team.We will give you the ability to use your skills and expertise in a fast-paced, challenging, and international environment.KEY RESPONSIBILITIESAnalyze/clarify business needs and prepare documents like functional and technical specifications, mapping-files, use-cases, user stories, wireframes, process flows, and product backlog.Support Project managers/POs/Solution Architects in translating business requirements into specificationsSupport Product specialists/DEVs/Support Team members in implementing or updating featuresSupport Architect and Developers in developing and improving activitiesAssist in collating ad-hoc reportingCreate Proof Of Concept based on given Business requirementsImplement project processes and best practicesAdhere to policies, guidelines, and procedures while development is carried outCreate Support tickets for bugs and following -up on themCreate and Updating tickets in JiraSupport testing activitiesREQUIREMENTB.Sc. or M.Sc. in Computer Science, Software Engineering, or a related field.5+ years of experience as a Business Analyst / Product Specialist.Proven ability to work effectively in a highly collaborative and international environment.Strong analytical, problem-solving, and organizational skills.Experience in delivering implementations meeting typical SaaS content project success factors, including improved data quality, improved publishing workflow and content managementBasic knowledge of event-driven architectures and integration between systemsExperience with data integration and PIM/DAM systemsExcellent interpersonal skillsAbility to contribute towards a team effortInitiative and self-confidence, adaptable and able to cope with changing and evolving priorities while being able to identify new opportunitiesExcellent communication skills (written and verbal) in English. Other languages are a plus
