French-Speaking Junior Customer Advisor (On-Site or Hybrid)
Workster
- Lisboa
- Permanente
- Horário completo
- Competitive salary based on experience and performance
- Monthly, quarterly, and holiday performance bonuses
- Full relocation package: flight ticket, airport pickup and long-term accommodation
- Full onboarding and training for the company and project
- Career development programs and specialized training
- Portuguese language lessons
- International Mobility Program
- Supportive, creative, and multicultural team
- Private medical and dental insurance
- Life insurance
- Subsidies for language courses and professional training
- In-office gym
- Flexible working hours and possibility to work remotely
- Holiday gifts and social benefits
- Computer and mobile phone for personal use
- Coffee, tea, and beverages at the office
- Provide support to small and medium-sized businesses (SMBs) via live chat, email, and phone
- Deliver professional customer service in both French and English
- Support customers both pre- and post-sales for self-service products
- Assist users with tools and products to improve overall customer experience
- Identify common issues and trends and help advertisers resolve them
- Fluent French (C2) and good English (B2 minimum)
- Willingness to relocate abroad
- Strong communication skills and a customer-focused mindset
- Goal-oriented, proactive, and collaborative
- European Citizenship or Residence Card for Portugal
- Online language test (French and English)
- Interview with the HR company
- Final interview with the client
Expresso Emprego