Customer Support in french (M/F/X)

Randstad

  • Braga
  • Permanente
  • Horário completo
  • Há 9 dias
Do you speak fluent french?Are you passionate about helping people?Join our customer support team at one of the world’s leading global retailers, and make a difference every day by delivering exceptional service to our customersSkillsproficient in french;
previous experience in a call center environment (preferred);
high school diploma or equivalent; higher education degree (a plus);
knowledge of technical troubleshooting methods (a bonus).Responsibilitiesenthusiastically and professionally assist customers through inbound calls;provide information about products and attempt to close sales over the phone;support customers with delivery issues, including tracking deliveries, resolving delivery problems, and checking stock availability;troubleshoot issues and provide support for account management and software functionality;deliver accurate and real-time responses to customer inquiries;keep detailed records of customer interactions and actions taken;

Randstad