German Customer Support Agent – remote in Portugal

Recruit4.work

  • Braga
  • Permanente
  • Horário completo
  • Há 3 dias
🌞 Braga is one of Portugal's oldest cities with a young heart! 💖 Known for its historic beauty, cozy cafes, and vibrant student vibe, Braga is the perfect mix of tradition and innovation. Enjoy peaceful green spaces 🌳, rich culture 🎭, and a buzzing tech and business scene 🚀-all just a short drive from Porto!Start your next chapter in this charming and dynamic city! ✨🌞🚗 Customer Support Agent - Automotive Enthusiast Wanted! 💬📞📧Do you love helping people and have a passion for great customer service? Join a dynamic team supporting users of a top global automotive brand. You'll be the friendly voice (and chat!) behind a smooth, supportive customer experience.💡 What You'll Be Doing
  • 💬 Chatting, 📧 emailing, and 📞 calling customers to assist with their questions
  • 🛠️ Updating internal CRM tools with important info
  • 🤝 Building trust and strong relationships with every interaction
  • 💖 Supporting customer satisfaction, loyalty, and retention
  • 🚀 Meeting performance goals in quality, efficiency, and service delivery
  • 🔍 Sharing feedback and ideas to help improve processes
🌟 What Makes You a Great Fit
  • 🌐Proficiency in German
  • 🗣️ English level B2
  • ✅ You're a strong communicator and great with people
  • 💼 You've worked in customer service before (multichannel = a big plus!)
  • 💪 You're organized, proactive, and love to solve problems
  • 🤗 You handle every customer with empathy and professionalism
  • 👥 You're a team player who collaborates with ease
What We Offer
  • 📚 Full training to help you succeed.
  • 🏡 Relocation support (if applicable).
  • 🌍 We promote inter-company mobility to work at any of our sites around the world.
  • 🏥 Private health insurance, free after six months
  • 💶 Competitive wages (14 monthly payments per year)
  • 🎉 Be part of a project with real impact
LocationBraga, Portugal

Recruit4.work