Product Expert (M/F)

Algés, Lisboa
Permanente
Horário completo

Há 16 dias

Air Liquide Europe Business Services (ALEBS) was created in 2019 in Lisbon, Portugal with the mandate to provide financial services for Air Liquide European entities. In the space of 4 years, it has expanded to over 400 employees based in 3 office locations: Lisbon, Tomar and Guarda. The geographical scope was extended to include, besides the European affiliates also entities located in Africa, Middle-East and India, and the operational scope was extended and includes today not just Finance, but also Human Resources.How will you CONTRIBUTE and GROW?Part of an international team, the main mission of the Asset Supervision & Control product expert is to ensure that the end users' needs are gathered, taken into consideration and shared to the different stakeholders (Product manager, Solution and Business owners) in order to contribute to the global product roadmap. As an expert, you will be a relay between IT and the end users. You will be responsible for supporting the products, contributing to their evolutions and adaptations.
You will have the opportunity to contribute to the Asset Supervision & Control Digital and IT portfolio serving thousands of users within the Air Liquide group.Passionate about industrial solutions such as PI from AVEVA, you will become a trusted point of contact for the different Asset Supervision & Control solutions while building a close relationship with internal customers to understand their needs and solve their pain points.You will support the different Asset Supervision & Control globally and ensure that they remain highly availableYou will document and share your knowledge with internal support team members and internal customers while analyzing incidents and proposing action plansYou will participate in the deployment of the different solutions, their evolutions and contribute to their sustainability while keeping a cost effective approachYou will assist product managers and portfolio managers on the product development activities for technical / financial topicsYou will be the key contributor to technical specification (Infrastructure, design of the solutions, …) and on functional documentation related to evolutionsAre you a MATCH?A Master (5 years after high school)2-5 years in Industrial Historian System (like PI from AVEVA) and/or SCADA systemsA solid knowledge of industrial protocol like OPC, ModbusGlobal IT knowledge : network, database, systemA strong communication and organizational skillsA strong written, oral and presentation skillsA customer service orientationA good balance of information technology skills and business skills/knowledgeAn excellent analytical and problem solving skillsThe ability to work with services provided by third-partiesThe ability to achieve consensus between stakeholders with divergent interestsOur Differences make our PerformanceAt Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

Air Liquide

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