VB SOC Lead
- Lisboa
- Permanente
- Horário completo
He/she will give efficient, innovative and leading-edge security guidance and provide the strategic vision to define, build and scale the Local VB CSOC. He/she will build, lead and develop a team of threat analysts and responders, security specialists and engineering experts that will manage core and advanced SOC services, modular security services and security consultancy services. The Local VB CSOC Team Lead will be accountable of the CapEx and OpEx to set the services and will report to the Head of Cybersecurity Services, working in an international matrix environment.What you'll do
- Accountable for the end-to-end set up and delivery of the Local VB CSOC in Portugal, working in partnership with the Central VB CSOC and other local VB CSOCs, Vodafone Business and Technology functions;
- Accountable to define the human and technical infrastructure to set up the Local VB CSOC in Lisbon;
- Accountable to deliver excellent customer experience for the portfolio of Managed Security Services throughout the Sell, Build and Run journeys, including onboarding, preventive and reactive functions, for: Endpoint, network and cloud security products, managed awareness, Identity, Threat intelligence and Vulnerability management services;
- Incident detection and response, forensic analysis and post incident review and improvement;
- Accountable to manage the product and customer lifecycle of cybersecurity services, meeting or exceeding customer satisfaction targets.
- Bachelor's Degree in Engineering departments (preferably Electronics or Computer Engineering);
- Preferably with security certifications such as GIAC GCIH, CompTIA Cybersecurity Analyst (CySA+);
- Deep understanding of operational concepts and procedures within cybersecurity services, with focus in managing and responding to security incidents.
- Experience in managing security projects and teams;
- Knowledge of Vodafone Business wide portfolio of product and services, with strong expertise on assurance/operations;
- Experience in hands-on delivery of services for end customers, managing delivery teams with end-to-end accountability of the customer service;
- Experience in setting up new technology/infrastructure to serve a new service portfolio;
- Excellent leader of people with ability to build relationships, engage and inspire;
- Strong collaboration skills harnessed towards delivering the right outcomes for Vodafone and our customers;
- Fluent in Portuguese to coordinate the Local VB CSOC team, interface with Portugal Market functions and customers;
- Fluent in English as working language to interact with Group functions on a daily basis.
- Hybrid Work Model - Flexible hybrid work model with 8-10 in-office days per month, managed by team leaders;
- Vodafone Products and Services - Employees get a mobile phone, free communication plan, data card, and various discounts on services and products;
- Recognition - Recognition programs for innovative, creative, high-potential employees and exemplary behaviors;
- Health and Well-being - Well-being Program offers nutrition and psychological consultations, webinars, workshops, and discounts on various services and products;
- Learning - Access to Communities of Practice and a customizable digital training platform with high-quality content (namely Harvard Business Publishing and Skillsoft);
- Local and International Mobility - Internal recruitment with local and international rotation opportunities across departments and roles.