Customer Service Representative with Italian
- Lisboa
- Permanente
- Horário completo
Work Model: On-site
Employment Type: Fixed-term (6 months) with potential extension or permanent contract
Industry: Outsourcing | BPO | Travel & Tourism
Languages: Italian (C2), English (B2+)
Compensation: Base salary + performance incentives🎯 What You’ll Be Doing:📞 Interact with customers via phone, email, live chat & social media
ℹ️ Provide clear, accurate information and support
🛠️ Assist with product/service queries and basic troubleshooting
📝 Document cases and manage your support ticket queue
📈 Escalate complex issues to the appropriate teams
🤝 Collaborate with internal departments for timely resolutions
💡 Share feedback to enhance customer experience🧩 What We’re Looking For:
🇮🇹 Native/fluent Italian (C2) & solid English skills (B2+)
🗣️ Strong communication abilities across channels
🔍 Previous experience in customer service is a plus
🧠 Fast learner with tech adaptability
🛠️ Able to troubleshoot basic technical issues
🤓 Detail-oriented and highly organized
🚀 Flexible and eager to grow in a dynamic team🎁 What’s On Offer:
🌟 Be part of a global leader in travel & tourism
💶 Competitive base salary + bonuses
📚 Career development & growth within the BPO industry
👫 Friendly, international team environment
✈️ Travel perks & exclusive discounts
✨ And much more!Ready to start your journey in sunny Lisbon? Apply now and bring your Italian talent to a team that values your voice!#ItalianJobs #CustomerSupport #LisbonJobs #BPOCareers #TravelIndustry #MultilingualJobs #NowHiring #WorkInPortugal #CSROpportunity #JoinUsI started with a strong IT background, traveling across Europe and Asia, before stepping into the world of recruitment in 2018 as an IT recruiter. Today, I lead my own agency, backed by an incredible team of freelance recruiters.🚀 Join Our Network!
We’re always open to welcoming new talent into our growing community.🤝 Global Partnerships, Strong Workforce
Together with our global partners, we are committed to finding the best candidates and building a powerful workforce for our clients!