Danish Customer Support Agent – remote in Portugal
- Braga
- Permanente
- Horário completo
- 💬 Chatting, 📧 emailing, and 📞 calling customers to assist with their questions
- 🛠️ Updating internal CRM tools with important info
- 🤝 Building trust and strong relationships with every interaction
- 💖 Supporting customer satisfaction, loyalty, and retention
- 🚀 Meeting performance goals in quality, efficiency, and service delivery
- 🔍 Sharing feedback and ideas to help improve processes
- 🌐Proficiency in German
- 🗣️ English level B2
- ✅ You’re a strong communicator and great with people
- 💼 You’ve worked in customer service before (multichannel = a big plus!)
- 💪 You’re organized, proactive, and love to solve problems
- 🤗 You handle every customer with empathy and professionalism
- 👥 You’re a team player who collaborates with ease
- 📚 Full training to help you succeed.
- 🏡 Relocation support (if applicable).
- 🌍 We promote inter-company mobility to work at any of our sites around the world.
- 🏥 Private health insurance, free after six months
- 💶 Competitive wages (14 monthly payments per year)
- 🎉 Be part of a project with real impact