Content Moderator / Customer Service Specialist with German - Portugal

Lisboa
Permanente
Horário completo

Há 1 mês
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We're Hiring: Content Moderator / Customer Service Agent with German - Porto, Portugal (on-site)Do you speak German fluently and have strong English skills? Are you passionate about online safety and helping users navigate digital platforms? Join our international team in Porto, where you will play a key role in maintaining a secure and respectful online environment while providing top-tier customer support.Location: Porto, Portugal (On-site)
EU Passport required
️ Languages: German (C2/native) + English (B2+)
Contract Type: Full-time
Schedule: Rotational shifts across weekdays and weekends
Welcome Bonus: 3000 EUR (paid upon joining)
️ Relocation support provided if you're moving from abroadWhat Youll Be Doing:

Review and moderate user-generated content according to platform guidelines
Assist users via chat, email, or internal systems with professionalism and empathy
Escalate violations or complex issues per internal protocols
Support a safe and positive user experience by enforcing content policies
Maintain accurate documentation of interactions and moderation actions

What We Offer:

3000 EUR Welcome Bonus to support your start in Portugal
Comprehensive relocation package (including travel & temporary accommodation)
Paid training and full onboarding process
A vibrant multicultural work environment in sunny Porto
Modern office space and supportive leadership
Real opportunities for career growth in digital operations and customer experience

Help make the digital world a safer place while building your international career.Apply now and become part of a mission-driven team in Porto!Contact: giuliano.cani@cbtalents.org

Velenosi & Meredith Consulting