Customer Service Representative with German
- Lisboa
- Contrato
- Horário completo
Work Model: Remote
Employment Type: Fixed term (6 months)
Industry: Travel & Tourism / BPO
Languages: German (C2) & English (B2+)
Compensation: Base salary + performance incentives💼 Your Responsibilities📞 Handle inquiries across phone, email, chat, and social media
💻 Maintain accurate case updates in internal systems
🤝 Build positive relationships through prompt and courteous support
🛠️ Assist with issue resolution to boost customer satisfaction
🧑🤝🧑 Collaborate with team members and leadership to meet goals
💡 Share feedback to improve processes and service quality🎯 What You Need to Succeed
🗣️ Native or fluent German speaker (C2) and fluent in English (B2+)
📚 Previous customer service experience is a plus
📞 Strong communication skills on multiple platforms
🔧 Basic troubleshooting and tech-savvy mindset
⚡ Quick learner, organized, and detail-oriented
🤝 Team player who adapts well in fast-paced environments🎁 What We Offer
✈️ Work with a leading global travel & tourism brand
💰 Competitive salary with performance-based incentives
🚀 Career development opportunities in the BPO industry
🤗 Collaborative and supportive team environment
🎉 Access to exclusive travel perks and discounts
…and much more!Ready to grow your career in a vibrant, remote role?
📩 Apply today!#GermanJobs #CustomerService #RemoteWork #LisbonJobs #TravelIndustry #BPO #CustomerSupport #GermanSpeaking #CareerGrowth