Senior B2B Travel Agent with Italian
- Portugal
- Permanente
- Horário completo
Employment Type: Full-time
Industry: Corporate Travel | Expense Management | B2B Services
Languages: Italian (C2) & English (C1+)
Compensation: Base salary💼 What You'll Be Doing✈️ Provide personalized support to business travelers
🆘 Solve platform and travel-related issues, from queries to emergencies
🧠 Stay updated on industry developments and tools
🌐 Build strong relationships across international teams
💬 Share insights with the product and engineering teams for improvements
📊 Consistently meet or exceed KPIs🎯 What We're Looking For
🗣️ Native/fluent in Italian, with strong English skills (C1 minimum)
🏨 Experience in customer support roles within travel/hospitality is ideal
💼 Proficiency with GDS platforms (Sabre, Amadeus, Galileo, or Worldspan) is mandatory
📈 Metrics- and performance-driven mindset
✍️ Excellent communication and writing skills
🤝 Team player who values feedback and collaboration
🧰 Comfortable with Gmail, Zendesk, Slack, Salesforce, and internal tools
🕒 Able to work rotating shifts between 07:00-22:00, Monday to Sunday🎁 What You'll Get
💸 Competitive salary based on experience and performance
🌍 Remote-first role or hybrid flexibility-your choice
📚 Comprehensive training and ongoing development
🦷 Excellent medical, dental, and vision coverage
👶 Paid parental and bereavement leave
🚍 Subsidized commuter benefits
🧠 Mental health and wellness support
💻 Connectivity stipend for your home office
🎯 A vibrant and collaborative work environmentApply now and help redefine the future of business travel!#TravelJobs #ItalianSpeakingJobs #RemoteJobsPortugal #B2BSupport #LisbonJobs #CustomerService #GDSExperience #Sabre #Amadeus #HybridWork #TravelIndustry