Dutch speaking Customer Support in Porto

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Porto
1.900 € por més
Permanente
Horário completo

Há 7 dias

Description: Join Our Clients as a Dutch-Speaking Customer Service Representative in Porto, Portugal!Imagine living and working in one of Europe’s most charming cities – Porto – while helping customers with their day-to-day needs. Our client makes relocating easy, offering flight reimbursement and 2 months of accommodation to help you settle in smoothly.Why You’ll Love This Role:

Salary: €1,900 gross/month
Permanent Contract: 2-month probation period
Full-Time Position
Training & Support: Comprehensive initial training + ongoing guidance
Career Growth: Opportunities to progress into roles like Team Leader, Trainer, and more
International & Supportive Environment: Work alongside Dutch-speaking colleagues in a dynamic, multicultural office
Relocation Package: Flight reimbursement + 2 months accommodation provided

What You’ll Do:

As a Customer Service Representative, you’ll support customers with a variety of general service-related questions and requests. Your role may include:
Answering customer inquiries via phone, email, and chat
Providing clear and friendly guidance to resolve issues
Handling account-related questions and requests
Supporting customers with troubleshooting and basic technical help
Identifying opportunities to improve the customer experience
Your focus will be on solving problems effectively, ensuring customer satisfaction, and contributing to a positive service experience.

Who We’re Looking For:

Languages: Fluent in Dutch & good level of English
Customer Service Skills: Strong communicator, empathetic, and solution-oriented
Tech-Friendly: Comfortable using digital tools and eager to learn new systems
Proactive: Able to spot opportunities to improve service or streamline solutions

Why Porto?Porto combines history, culture, and modern lifestyle in one stunning riverside city. From its world-famous wine to its vibrant food scene, rich architecture, and nearby beaches, Porto offers a fantastic quality of life while you build your international career.

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