Remote Junior Italian Customer Support Advisor
- Porto
- Permanente
- Horário completo
- Handle customer inquiries via email, phone, and chat with professionalism and efficiency.
- Support customers with product details, order-related questions, and troubleshooting technical issues.
- Collaborate with internal teams to escalate and resolve complex issues.
- Maintain customer satisfaction through personalized assistance.
- Record and manage customer interactions accurately in the CRM system.
- Native or fluent in Italian (C1 level).
- Proficiency in English (minimum B2 level).
- No previous experience required – perfect for entry-level candidates!
- A positive attitude with a willingness to learn and grow.
- Competitive salary package.
- Private health insurance and other benefits.
- Relocation support (if applicable).
- Paid training program to set you up for success.
- A multicultural and dynamic workplace.
- Career progression opportunities within the company.