Customer Service Advisor (m,f) German or French or Italian : Cruise Line

Porto
15.000-20.000 € por ano
Contrato
Horário completo

Há 2 mêses
Aplicar facilmente

Start: 11.09.25 Italian remote, French on-site18.09.: German remote2000€ Welcome Bonus for German remoteShifts:Monday to Sunday - Rotative shifts within the schedule below:Monday to Friday: 08:00h - 18:00hSaturday and Sunday 08:00h - 17:00h(occasionally you must have availability from 08:00h - 19:00h)Tasks:Inbound callsSell cruises packagesCross-Sell or Upsell cruises packages and associated productsCustomer support for post-booking and booking managementSupport travel agents with bookings and booking managementSupport customer with information about a range of questions like destination, boats, documentations, prices etc.Profile:German C2 and / English B2Sales experience mandatoryalready living in Portugal (any location in mainland Portugal),Previous Contact Centre or Customer Service experience (preferable).Previous experience in sales, tourism and/or travel agencies is a plus.Have proved digital skills and diligent worker.Have high attention to detail and problem-solving mindset.Have the ability to effectively communicate, both written and verbally.Being skilled in multi-tasking is essential.Benefits:

Excellent remuneration package based on experience, skills and performance
Life Insurance
Meal allowance + Transport allowance
Private health insurance
Reimbursement of Airfare on the 6th month of Contract up to 400€ in Economy class

Accomodation for the first year:Apartment Room with rent of 280€ for 12 months (discounted directly from the payslip)

Personalbüro U. Herrmann