Customer Support Agent (Catalan + English)

Lisboa
Permanente
Horário completo

Há 1 dia
Aplicar facilmente

👀 Do you speak Catalan fluently and love helping people? Are you looking for a role where your rare skill is truly valued? This might be exactly what you’ve been waiting for.🚀 About our clientWe’re hiring for one of the world’s leading payment solutions and business technology providers.
Imagine a platform that lets a restaurant manage bookings, a retail store sell online, and a salon schedule appointments all in one place. That’s what our client offers: a complete business operating system powering thousands of companies worldwide.🎯 What you’ll doAs a Customer Support Agent, you’ll be the friendly, problem-solving partner that helps business clients make the most of the platform.Your day-to-day will include:

Supporting B2B clients in Catalan and English via phone, email, and chat
Troubleshooting issues and guiding clients with tailored solutions
Verifying account information and following compliance guidelines
Delivering every interaction with empathy, professionalism, and excellence

💡 Why this role is special

Because Catalan speakers are rare and your talent will make a true impact
Join a diverse, international, and vibrant team where your voice matters
Continuous learning and career growth opportunities
A people-first, inclusive workplace where you can truly be yourself

Requirements

Fluency in Catalan and English (written and spoken)
Strong communication skills and a genuine desire to help customers
Organized, detail-oriented, and eager to learn
Customer support experience is a plus, but not required

Benefits

Modern office environment with all the tools you need to succeed

Comprehensive training and ongoing support to help you grow from day one
Work in a multicultural team, with colleagues from across the globe
The unique chance to use your Catalan skills daily, making you a rare and valued asset
Team activities and a supportive culture that make coming to the office enjoyable ☘️

👉 If you’re fluent in Catalan and ready to use that skill to support businesses and make a difference, this is your chance.🔗 Apply today and take the next step in your career!

Atlean World